Hello Houston: Comcast launches voice, broadband services

Tue, 08/14/2007 - 9:00am
Mike Robuck

Comcast launched high-speed Internet and digital voice services in the Houston area, which was formerly served by a joint venture between Comcast and Time Warner Cable.

Comcast acquired the Houston division after the joint venture with Time Warner Cable was dissolved earlier this year.

The availability of the new Comcast products in Houston follows the migration of high-speed Internet and phone customers to the company's fiber network, which was completed last month. Comcast’s Houston customers are in the process of transitioning their e-mail accounts from Time Warner Cable to Comcast domain names.
Comcast’s triple play offering in the Houston area enables new customers to subscribe to all three products for $33 each per month for one year when they sign up for all three.

Comcast CEO Brian Roberts has acknowledged the strength of its triple play services as one area where the company is able to distinguish itself from its satellite and telco competitors.

"We're excited to enter the next phase of our transition by bringing the full suite of Comcast products to Greater Houston," said Tony Speller, senior vice president of Comcast's Houston region, in a prepared statement. “As Comcast continues to lead the way in delivering the communications services of the future, our local team in Houston has done the work to ensure that Comcast customers here can stay on the cutting edge."

Comcast’s broadband service enables customers to surf the Internet at speeds of up to 6 Mbps, or up to 8 Mbps with its Performance Plus tier. When combined with PowerBoost Speed Enhancer, Comcast customers hit download speeds of up to 12 Mbps. PowerBoost is a Comcast-developed technology that automatically uses additional capacity in the network to provide customers with extra bursts of speed when downloading and uploading large files, making it quicker and more convenient to access files like movies, music and photos.

Comcast began offering its services in the Houston market in June, introducing nearly 20 new networks. In the coming months, the company will launch its on-demand service, giving its digital-tier customers access to 9,300 programs a month.



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