JDSU introduced its voice over IP NetComplete Service Assurance Solution, which combines a portfolio of test, measurement and monitoring applications for VoIP deployment. It measures HFC characteristics, the CMTS, and the IP network, providing complete visibility into problem areas that are affecting voice signal clarity.
On an individual cable VoIP customer basis, it correlates the data and presents a complete analysis to a cable technician on one screen to quickly pinpoint the root cause of a service problem.
It can also perform real-time analysis of mean opinion score, and of simultaneous customer calls and correlate this to the signal’s RF performance from a single, centralized location. NetComplete’s data collection can help pinpoint the cause from several potential problems.
JDSU said the test instruments are being used today by one of North America’s largest cable operators.