CSG Systems has inked a deal with Time Warner Cable 's National Division to provide billing and customer care for the MSO's Shreveport, La. Market.
Under the deal, CSG will supply front-end customer care applications for Time Warner's 60,000 video and high-speed data subscribers in Shreveport. Time Warner is using CSG's system to replace a system originally developed in-house.
The MSO's national division uses CSG to support about 365,000 subs.