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Comcast to dedicate new care facility

Wed, 08/06/2003 - 8:00pm
Roger Brown

Comcast will take the wraps off its newly-expanded, 73,000-square-foot South Jersey Customer Care Center tomorrow during a formal ribbon-cutting ceremony.

The expansion of the center, which gained 30,000 square feet of new space and provided 115 new jobs to the market, was designed to enhance the level of service and satisfaction Comcast delivers to New Jersey customers.

The call center serves 655,000 customers from Mercer County to Cape May.

The company also recently announced plans to build its first-ever Service Assurance Center for the state. That facility will provide round-the-clock technical operations support and preventive maintenance for all of Comcast's New Jersey cable systems, which serve more than 1.4 million homes.

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