Embattled CSG lands eBay for billing
Though much of the news coming out of billing systems provider CSG Systems lately has focused more on legal tussles with both AT&T Broadband and its suitor, Comcast Corp., the company made a more positive impact this week after landing Internet auction giant eBay as a customer for its electronic invoice billing system.
eBay will adopt CSG's Kenan/BP system as the site's exclusive billing system, which will provide real-time rating and billing on the millions of transactions completed each day by eBay's estimated 54 million users worldwide. eBay, in announcing the deal, said that the CSG Kenan/BP system was selected because of its ability to simultaneously perform real-time rating on millions of transactions at a time, an important consideration in that eBay transactions are extremely time-sensitive. The system's capability of managing international language and currency differences was noted as well in announcing the deal.
Specifically, eBay will deploy the CSG Kenan Invoice Designer, a pre-integrated module within CSG Kenan/BP that will enable eBay to design a customized electronic invoice for customers around the world. CSG obtained access to the Kenan portfolio back in December 2001 when it acquired Lucent Technologies' billing and customer care assets for $300 million.