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Quicker downloads on way for premium RCN customers

Tue, 07/02/2002 - 8:00pm
Staff

RCN, one of the few remaining competitive bundled service providers to offer service in America's largest cities, announced that select customers in its Los Angeles and San Francisco markets have been upgraded to download speeds of more than 3 Mbps.

Customers who subscribe to RCN's Gold and Platinum ResiLink service platforms are already receiving the extra download performance, what the company calls MegaModem, as a standard package feature. Customers in San Francisco and L.A. who take the more basic Mercury or Bronze service packages can get the super-charged service for an additional $10 a month.

RCN representatives praised their engineering teams for enabling the new network performance threshold. Much of the improvement in download performance was attributed to better use of power and capacity within RCN's fiber optic network. "We didn't have to spend a lot of capital on this. It was elbow grease on the part of our engineers," explains RCN spokesperson Pamela Faatz.

This latest announcement is indicative of RCN's strategy to differentiate its service mix through better technology. In May, the company introduced an advanced dial-up technology, called V.92, which can yield data rates improved by as much as 60 percent and shorter dial-up times to establish a connection. While the new MegaModem service is available in just two of RCN's current cities, V.92 is available in almost two-thirds of RCN's national markets.

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