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C-COR.net supplies AOLTW in dark-horse deal

Mon, 01/14/2002 - 7:00pm
Anne Kerven

Not a lot to see yet, but C-COR.net has an agreement in principle with AOL Time Warner, which will use C-COR.net's management software in three partially undetermined systems this year. Financial terms were not disclosed.

Under the deal, AOLTW will use C-COR.net's COR-Convergence Integrated Service Management System software in three systems this year, starting with one in Tampa, Fla., serving 1 million subscribers.

"The locations of the other two systems are currently being finalized by AOL Time Warner," says C-COR.net spokeswoman Jo Ann Lehtihet. As a result, she would not speculate on additional subscriber numbers. The deployments are scheduled for this calendar year, however.

Lehtihet would not comment on financial or other terms of the agreement.

The operational support system monitors network equipment, as well as individual services pushed down the pipeline, the company says. The software combines network and service management technology with customer care and billing data sources for a single view of the entire broadband network and its services in a multivendor and multi service environment.

The system also will isolate network faults to a specific cause, such as equipment failures, and will determine customers and services affected by any outages. A key feature is its ability to troubleshoot performance problems in the network before they reach the point where they affect customers, the company says.

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