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DSL zeros in on displaced cable subscribers

Sun, 12/02/2001 - 7:00pm
Anne Kerven

Even as AtHome and cablecos teeter on renegotiations, others are jumping in with deals for displaced subscribers.

DirecTV Broadband Inc. offered two free months of its DSL service at no charge to cable users who need immediate service. But customers must sign up for one year of DSL service, although the company says it will waive its $49.99 activation fee. The company will advertise the offer in the next week, it says.

Covad Communications says it has a special promotion for ATHome customers, allowing eligible customers to switch to its DSL service with no installation or equipment charges. Users would get access to dial-up services while waiting for the DSL line to be installed. The self-install kit is available for a $225 rebate, with modem, it says. Installation time averages about 11 days.

Qwest Communications International Inc. also announced it could activate DSL service for AT&T Broadband customers "stranded by the shutdown of the ExciteAtHome network this weekend."

The telecom says it will activate new DSL accounts with $300 in free services, it says, adding that it was adding extra staff over the weekend to handle customer calls. It anticipated having customers up and running within 15 days and said not all potential customers would have the needed lines.

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