Cox, Emperative work to eliminate cable modem truck rolls
Cox Communications is using Emperative Inc.'s software as the foundation for rapid, automated activation of cable modem subscribers. Specifically, in its Middle America cable systems, Cox has deployed Emperative's ProvEn provisioning engine and Cable Modem Express, new software announced separately in February. The deployment is potentially worth more than $1 million for Emperative over the next 12 to 18 months.
Cable Modem Express has been designed to address the specific provisioning issues with activating cable modems.
Enabling cable modem activation requires the self-discovery of the modems and coordination of many complex elements. In a typical scenario, Cable Modem Express sits in the cable operator's network and automatically recognizes cable modems, sets the upstream and downstream speeds, monitors subscriber self-provisioning and manages conversations with back-office OSSs such as billing and customer care systems.
Cox has deployed Emperative's ProvEn across its systems in more than 35 cities in Texas, Louisiana, Arkansas, Missouri and Idaho.
Additionally, Cox is showcasing the power of digital cable through rapid deployment of Scientific-Atlanta's (S-A's) Explorer advanced set-tops. S-A announced that Cox plans to purchase at least 240,000 of its Explorer 2100 digital interactive set-tops in 2001.
S-A's Explorer set-tops are being deployed in many of Cox' biggest cities, including Phoenix; San Diego; Las Vegas; Fairfax, Va.; Oklahoma City; Ft. Walton Beach and Pensacola, Fla.