Lucent 's new product, VitalAccess, is many things to many providers. VitalAccess is a multi-vendor software product broadband service providers can utilize to deliver Internet access, multimedia and VOIP to their customers.
VitalAccess is a subscriber activation and management system that helps cable and broadband wireless operators, and DSL and fiber-to-the-home providers cut provisioning costs and improve the accuracy and efficiency of service providers.
Denver-based WINfirst, a fiber-to-the-home provider, is one of the first customers to trial VitalAccess.
Lucent designed the technology on the premise that service providers need to be able to quickly activate and deliver services as high-speed internet access and VOIP continues to grow and end-users switch to broadband access.