Just as cable operators are looking to provide a consistent viewer experience across screens, they are interested in ensuring a consistent experience when it comes to all aspects of customer care. There is as much innovation going on in business and operations support systems (B/OSS) as there is in the delivery network itself.
There’s no doubt that Comcast’s Reference Design Kit (RDK) initiative has picked up a lot of steam this year, and that should continue with the RDK Developers Community Conference, which is hosted by Time Warner Cable and Comcast. The conference is an important next step for the RDK.
Time Warner Cable CEO Glenn Britt started out the operator’s third-quarter earnings call by thanking his employees for their work before and after Hurricane Sandy, along with a brief update on the storm damages. Britt said Time Warner Cable was still evaluating Hurricane Sandy’s impact.
Chicago intends to do what no American city even remotely its size has ever pulled off – get a municipal broadband network built. There isn’t a city in the country that doesn’t want better broadband infrastructure. Several cities, tiring of waiting for the market to create those networks, have attempted to build their own.
Dean Kamen tried and failed to change the world with the Segway personal transport. Now he’s taking another shot at it, this time with a 200-year-old technological curiosity, and with the unlikely encouragement of one of the cable industry’s technology leaders.
With the fall TV season underway, Comcast issued a press release touting its TV Everywhere capabilities, which now includes a Web portal just for the fall shows, but what was notable in the release was that so far this year, Comcast said its Xfinity TV customers have already watched and streamed approximately 1.5 billion TV Everywhere shows across on-demand, online and apps.
The U.S. cable industry appears to have decided what its wireless strategy is: It is going to create a vast public Wi-Fi network that requisitions bandwidth from all the home routers it has installed and allocate it to public access. Broadcom is ready with software to enable the approach.
NBCUniversal delivered more than 100 million video streams during the recent London Olympic Games, and the almost across-the-board coverage of the events further underscored the value of TV Everywhere services.
Just when the FCC was ready to consider lifting the ban on encryption for cable’s basic tier, along came Boxee throwing a wrench into the works.
Time Warner Cable engineers took an innovative approach to a new hub in Summerville, S.C., by grouping services together into pods.
ThinkAnalytics’ recommendation engine serves 70 million subscribers in eight languages.
Whether you view Google as a burgeoning, Borg-like Evil Empire or not, it has been proactive on the safe browsing front.
Time Warner Cable posted a blog and video yesterday about how the cable operator overcomes the frequency noise that is associated with Fleet Week in New York City.
Cox Communications CTO Kevin Hart outlines the company’s key projects and initiatives.
While Cablevision has been in the news for the steady stream of executives that have left the company, its decision to build a Wi-Fi network in 2008 has turned out to be visionary.