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Time Warner Cable shifts into D3 in Dallas

Tue, 03/16/2010 - 9:09am
Mike Robuck

Time Warner Cable is taking orders for its DOCSIS 3.0 tiers in its Dallas service area, which marks the cable operator’s fourth deployment of the faster wideband tiers.

Time Warner Cable, the nation’s second-largest cable operator, is offering its 50 Mbps downstream/5 Mbps upstream Time Warner Cable Wideband Internet service for $99.95 per month to residential subscribers, which is the same speed and price point as its Buffalo, N.Y., service that launched last week.

Time Warner Cable is also offering Road Runner Extreme with speeds of 30/5 in Dallas. A customer representative said customers have to subscribe to Road Runner Standard for $44.99 per month, with an additional $25 per month for the Road Runner Extreme tier, although a current promotion knocked the price down to $54.99.

In Cincinnati, which was Time Warner Cable’s second D3 deployment last month, the 50 Mbps commercial service is priced at $349.95 per month, while a 20/2 tier is $309.95. In New York City, which was the first D3 launch by Time Warner Cable last fall, the 50 Mbps service is priced at $289.95 per month, while the 20 Mbps is $199.95.

Time Warner Cable competes against Verizon and AT&T in Dallas and the surrounding suburbs. Verizon has a 50 Mbps/20 Mbps service for $139.95 per month when bundled with a voice service, or $144.99 as a standalone tier. Verizon also has a symmetrical 35/35 tier that is part of a bundle that includes a voice service for $139.95, as well as a triple-play package for two years at $119 per month.

Near the end of last year, AT&T launched its U-verse High-Speed Internet Max Turbo service, which featured broadband speeds of up to 24 Mbps/3 Mbps, for a bundled price of $65 per month, but the service was only available in the Austin and San Antonio, Texas, and St. Louis markets.

Time Warner Cable customers in the Dallas area can get a discount of $1 per month if they purchase their own DOCSIS 3.0 modems, although the company said it can only provide service or repairs to the equipment it provides.

Time Warner Cable said on its Web site that self-installation kits weren’t currently available, and the customer rep said installation costs $80 with about a two-day time frame after ordering either wideband tier.


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