Addendum: Suddenlink bows faster D3 speed

Thu, 02/11/2010 - 9:30am
Mike Robuck

Suddenlink Communications spokesman Pete Abel followed up with some additional information on the company’s expanded DOCSIS 3.0 rollouts including the news that a faster download speed of 36 Mbps was launched earlier this week in Lubbock, and Midland Texas.

Both Lubbock and Midland were among the first DOCSIS 3.0 deployments by Suddenlink in June with an initial download speed of 20 Mbps. The company is currently bonding two downstream channels using the bonding capabilities inherent in DOCSIS 3.0.

Abel said in an e-mail that Suddenlink is gearing up for even faster speeds in several markets.

Suddenlink High Speed Internet Max 36.0 tier also features an upload speed of up to 2 Mbps.

Next week Suddenlink will increase the speeds of its 1, 8 and 10 Mbps Internet services up to 1.5, 10 and 15 Mbps, respectively, and rename them accordingly: Suddenlink High Speed Internet 1.5, 10.0 and 15.0.  The faster speeds come at no additional charge to the current prices.

Similar to Comcast’s “PowerBoost” technology, Suddenlink also said that its Max 36.0 and 20.0 tiers will occasionally burst up to 50 Mbps. Suddenlink is using a new technology that runs a rotating cycle of random “surveys” or “pings” across the modems of Suddenlink MAX 36.0 and 20.0 customers.

If extra bandwidth is available, the new technology will automatically provide a portion of the extra bandwidth to the surveyed modem, resulting in a temporary boost of download speed, up to 50 Mbps total.

Suddenlink said that the frequency and level of individual customer “boosts” would depend on a number of factors, such as when each customer’s modem is surveyed by the automatic process and the available bandwidth at the time the modem is surveyed. 

The faster DOCSIS 3.0 tiers are part of Suddenlink’s $350 million capital investment plan, which also includes more HD choices, expanded digital phone service and more VOD offerings.

“In addition to the other goals noted, our three-year, $350 million investment plan will also allow us to move to all-digital line ups and give us the capability to offer up to 200 HD channels in most areas,” Abel wrote in his e-mail.



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