While the cable industry has worked overtime to overcome the perception of poor customer service when it comes installs the stereotype still persists. With an increasingly competitive landscape, cable operators know they have to do a better job of keeping their subscribers happy while also improving their fulfillment operations to cut down on truck rolls.
HotSpot 2.0, which was recently re-named Wi-Fi Certified Passpoint by the Wi-Fi Alliance, has the potential to make a big impact on the mobile connectivity landscape. The new approach to public Wi-Fi access is aimed at greatly improving the Wi-Fi user experience. Part of the movement is a certification process for existing hotspots and technology.
The broadband industry is now defining many of the last mile physical layer (PHY) technologies that will take us into the next decade such as DOCSIS 3.1, EPoC, EPON, RFoG, and now Remote PHY. But which combination is best for a given cable operator to use for a given location and competitive landscape? That’s a question we’ll be striving to answer at SCTE Cable-Tec Expo this year.
The spigot on the venture capital pipe seems to be opening a little wider of late, with companies specializing in various technologies important to the communications industry picking up multi-million dollar infusions, including two companies that bagged $50 million or more each.
Rep. Greg Walden is trying to revive legislation to reform the FCC that he’s failed to get passed before and is a good bet to fail again. He describes it as a bill that would make the FCC more transparent, though what it will mostly do is make the FCC even less effective than it is now.
Now that TV can go over any screen and can be watched at any time, the problem of controlling reach and frequency is exponentially more complex. To reach people who are watching TV time-shifted or on devices, advertisers need not only to buy traditional linear TV, but also to buy campaigns on all the other new TV platforms as well — a cost prohibitive proposition.
The 1980s were sweet times for cable programmers. Flush with cash from a dual-revenue stream economic model that was the envy of the TV business, they were rising in power and eager to grow. Cable companies recognized how essential these programming providers were to the growth of their industry, particularly as cable began to push into major metropolitan markets.
The FCC regulates the 5725-5850 MHz “WiFi” band under Section 15.247 of the FCC Rules. But much of the current interest deals with the bands known as U-NII. An important part of the FCC proceeding deals with two bands in the 5 GHz range that are not currently allocated for either WiFi or U-NII use. The big dispute is over interference.
The mind-boggling diversity of IP phones, soft clients, and PBX systems in enterprise environments represents both an opportunity for growth as well as a technical and operational challenge for service providers. Business customers are anxious to enter the world of VoIP, cloud-hosted PBXs, unified communications, and other productivity-boosting and cost-cutting alternatives to legacy voice systems.
A decade ago, the industry tapped into the potential of centralized solutions, such as content delivery networks (CDN) and super headends (SHE), in order to reduce the capital, infrastructure and management required for receiving traditional set-top box (STB) VOD assets from a variety of content providers.
In 2002, the two satellite companies started touting HD, and only when it became clear that their having more HD channels was gaining traction with consumers did cable companies add some alacrity in their drive to expand their HD packages.
In the early 1950s a trio of researchers at Bell Laboratories took great pains to hear and understand the varying acoustical patterns associated with the human expression of vowels. They paid attention to subtle differences in the phonetics associated with a soft “o” versus those of an elongated “e.”
Since you are reading this publication, you are most likely a cable telecommunications technologist. If you are like most of the technologists I have known, you enjoy your career and are enthusiastic about all things technical and scientific.
There’s hardly a discussion held today on user interfaces (UI) that does not expound on the wonders of HTML5 as their core building block. And similarly, no future TV delivery platform is fashionable unless it has a cloud-based component.