Broadband/Cable operators and statistics in South America.
The deployment of DOCSIS 3.0 might be expected to complicate the balance of pricing and value, but it may in fact simplify matters.
AT&T’s U-verse, the IP-based wireline video service that passes 9 million U.S. homes, depends on a latticework of optical fiber and twisted-pair phone lines to pass television signals along to its customers.
I’ve always felt that those who work in television should have direct experience in television. Years ago, when I worked for a manufacturer of set-top boxes, I strongly urged my colleagues to be cable subscribers. Surprisingly, this wasn’t obvious to a few of them.
Who cares about changes in the rating system? What’s really going on here? Why did the FCC give these companies a poke in the eye? Well, in point of fact, it wasn’t easy to find out what was really going on.
Despite its potential to bond channels and drive bandwidth into triple-digit megabits, DOCSIS 3.0 is “not all about bandwidth,” said Chris Kohler, senior director of engineering for Motorola’s Broadband Solutions Group during a panel discussion at SCTE Cable-Tec Expo 2008 in Philadelphia in June.
Some critics consider television a vast wasteland, but with the advent of tru2way and the sophisticated interactive applications tru2way is making possible – finally becoming available and on display at the recent Cable Show – TV might yet become what it always had the potential to be: something to really love.
Poor-quality video can lead to high operational and support costs, customer dissatisfaction, and revenue loss. If operators want to avoid those risks, they must take proper steps during the launch and lifecycle of video services to ensure high service quality.
Every digital service provider has a telephony infrastructure to handle customer calls, billing systems with a wealth of subscriber information, and support equipment to maintain services. What if you could allow callers to truly take advantage of these systems and actually enhance customer care without agent assistance? Sounds too good to be true, right?
Mentoring is a type of training that, formally or informally, helps to insure that the knowledge and values that make a company successful have continuity over the long haul. This is by no means a new concept, and is in use today by many well-known and prosperous companies including Microsoft, Boeing, Hewlett-Packard, Intel, Southwest Airlines, and State Farm Insurance.
Australia Major Operators: Austar, Foxtel, Optus, Telstra, TransACT... Singapore Major Operators: MobileOne, Pacific Internet (PacNet), Singapore Cable Vision (SCV), SingTel, StarHub.
There are a lot of things any company can do to alienate its customers, but one of the dumbest is to keep tacking on charges. Piling on fees is especially stupid because there has never been an instance of people being happy about being nickel-and-dimed.
The pairing of the Internet and television sets is in the news again, as aspirants ranging from Apple Inc. to the start-up Sezmi try to lure consumers away from traditional subscription TV and instead to new Internet-over-TV services.
It’s often said that more, better, faster is the American way. This attitude is part of the push, for example, to bring fiber-to-the-home for carriers like Verizon and ultra high-speed broadband over wide swaths of cable system spectrum for providers like Comcast.
Last year the FCC adopted rules for auctioning the 700 MHz band spectrum that included the creation of a 10-megahertz license in the D Block to be part of a Public/Private Partnership for public safety communications. The auction itself was a huge success – it raised $19.6 billion.