There are probably few things more annoying than being held hostage over a four-hour window for a cable installer to arrive at a customer’s home. Comcast has winnowed down that window to around two hours, but now its trialing a new real-time solution that it hopes will alleviate subscribers’ frustrations.
For the third time, Grande Communications is expanding its gigabit service in Austin, Texas....
Over-the-top pay-TV revenues will increase from $6 billion this year to more than $10 billion by...
Using Big Data analytics, service providers can gain invaluable insights that can help them to stay ahead of the competition, improve customer services and drive new revenues. So how can service providers best harness Big Data analytics, and what do they stand to gain from doing so?
Comcast has hired Devesh Raj as its senior vice president of strategic and financial planning. In his new job, Raj will help drive the overall growth strategy at both Comcast and NBCUniversal, which includes leading the identification and pursuit of strategic business opportunities, partnerships, alliances, and licensing agreements.
Cogeco Data Services is beefing up its flagship data center in Barrie, Ontario by adding more than 20,000-square-feet of operational space. Cogeco said the expansion project at the data center was underway and it will be wrapped up early next year.
The FCC set aside $100 million for the project. More than 180 entities proposed 600 projects worth $885 million suggesting even before the experiment is conducted there is widespread demand for far more than the minimum level of broadband service many think is adequate for rural markets.
Cable operators have been quick to point out that they’ve been offering gigabit services on the business services side for sometime now. Such is the case with Mediacom Business, which first started offering fiber-based gigabit services back in 2007 before renaming the platform “Gigabit+ Fiber Solutions” in the summer of 2013.
Concurrent announced that Derek Elder will take over as the company’s CEO on Friday, replacing Dan Mondor. Elder, a former Arris executive, will also join Concurrent’s board of directors. Mondor had served as Concurrent’s CEO since April 2008.
Time Warner Cable has expanded the reach of its Unlimited Home Phone calling plan to include unlimited free calls to China and Hong Kong. With the expansion, calls to China and Hong Kong are now treated the same as long-distance calls anywhere in the U.S., as well as Canada, Puerto Rico, Guam, the U.S. Virgin Islands and Mexico, which was added to the plan earlier this year.
Amazon announced that its Fire TV Stick has started shipping today, and said that the stick was its fastest selling Amazon device ever. But it looks as though you’ll have to wait until after the holidays to get your hands on one. Last month Amazon announced it was taking on Chromecast and Roku, among others, with its Fire TV Stick, which provides instant access to movies, TV shows, music, photos, apps, and games.
The Internet of Things promises universal interconnectivity. There are multiple ZigBee profiles optimized for different applications, however. So that different groups of products no longer operate in silos, the ZigBee Alliance plans to unify most ZigBee profiles under a common standard: ZigBee 3.0.
Netflix says it plans to expand into Australia and New Zealand in March. The online movie and television provider said Tuesday that details on pricing will be available later. In the most recent quarter, subscriber growth fell short of company forecasts because of a price increase in the U.S., and Netflix is dealing with tougher competition from Amazon and Hulu.
Atlantic Broadband has launched an online portal that gives customers direct access to content on any personal computer. Atlantic Broadband customers can log in with their user names and passwords, anywhere in the U.S. where they have an Internet connection.
The city issued an RFP for the project, called LinkNYC, earlier this year, and today awarded the contract for the work to CityBridge, a team of companies comprised of Qualcomm, Titan, Control Group, and Comark. Titan is an ad company that currently operates most of the city’s pay phones.
The 17 biggest broadband providers now account for 86.6 million subscribers. The cable companies among them claim over 51.2 million of the total; top telephone companies have nearly 35.4 million Internet subscribers. Cable added to its lead in the quarter.
On Monday Midcontinent Communications unveiled its “Gigabit Frontier Initiative” that will eventually make gigabit speeds available to 600,000 homes and 55,000 businesses via a fiber network that covers more than 7,600 miles across the Northern Plains. Work on the Midcontinent Gigabit Frontier Initiative is slated to start next year.
Starting next month, RCN will light up a 330 Mbps down, 20 Mbps up tier across its New York City footprint where it will compete against Time Warner Cable’s 300 Mbps offering. Pricewise, the 330/20 tier will start at $64.99 a month for new subscribers, which includes a three-year price guarantee.