CED Magazine - November 2008


Free eNewsletter Subscription

CED Home
E-newsletters
CED Broadband Direct Archive
IP Capsule Archive
Product Showcase Archive
xOD Capsule Archive
Subscribe to CED

Tools
Emerging Tech '08 Show Daily
Broadband White Papers
Buyers Guide
Events Calendar
Webcasts
Digital Library
CED Wallcharts
Live From the Show Video Archive
View From the Top Video Archive

Topics
Broadband Business
Cable Telephony
Digital Future
Fiber Optics
HFC Architecture
Internet Services

Magazine
Current Issue
WEB EXTRA
New Products
Archives
Digital Edition Sample
Show Dailies
Subscribe to Print

Editorial
Contact the Editor
Editorial Staff
Feedback
News Release Policy
Reprints
Submit Event for Online Calendar
Submit News Release
Submit Your White Paper

Advertising
2008 Editorial Calendar
Ad Specifications
List Rental
Media Kit
Sales Contacts
BPA Statement June 2008

Our Partner Sites
ECN
Product Design & Development
Wireless Week

Quick Links
Media Kit


2008 CED Calendar [digital version]




L.A. sues TWC over 2007 service problems
By Brian Santo
CedMagazine.com - June 06, 2008

The city of Los Angeles, on behalf of Angeleno cable subscribers, is suing Time Warner Cable (TWC), accusing the MSO of breaking multiple laws and seeking to impose millions of dollars in fines against the company.

The suit accuses TWC of “unlawful, unfair and fraudulent business acts and practices and deceptive advertising,” mostly associated with an alleged failure by the company to make good on claims of improved service after taking over the Los Angeles-area system, which was formerly operated by Adelphia, the Associated Press reports.

The suit covers the period after the Adelphia acquisition, from August 2006 to the spring of 2007, during which subscribers complained about bad service and improper billing.

The suit complains TWC promised prices would not be increased, but it removed some channels from its basic subscription package, effectively forcing subscribers to pay more if they wanted to receive the same channels.

The company also billed subscribers for service "that was so intermittent and inferior in quality that it was not much better than no service at all," the suit claimed.

More Broadband Direct:

• MSOs invite duopoly to finish Polycipher DCAS

• Cablevision comes to terms on options-backdating lawsuit

• L.A. sues TWC over 2007 service problems

• Martin's free, wireless high-speed Internet service delayed

• Arris garners PacketCable compliance from CableLabs for E-MTA

• Sony bringing YouTube videos to some LCD flat-panel TVs

• Broadcom co-founder faces drug, conspiracy, securities fraud charges

• Broadband Briefs for 6/06/08


Related Content
Broadband Briefs for 6/09/08
TWC drives VOD/multi-ISP in three deals
Someone actually likes cable! Bernstein says: Buy TWC

 


Search CED
 

Sponsors





Upcoming Events

 
 New Live Webcast - Register Here



Advantage Business Media
Use of this web site is subject to its Terms and Conditions of Use.
Copyright 2008 Advantage Business Media. View our Privacy Policy.