GCI Communications, which is Alaska’s biggest telecommunications company, said it would launch its 1-Gig “fiber re:D” service in Juneau before the end of 2016 after previously announcing the fiber service would be available in Anchorage next year. Like Google Fiber and AT&T, GCI is asking its customers to go to its website to express their interest in the 1 Gigabit offering, which will determine the neighborhoods that will get it first.
EBay is splitting off its fastest growing segment, mobile payment service PayPal, the e-commerce company said Tuesday. The move comes after months of pressure from activist investor and billionaire Carl Icahn, who has a 2.5 percent state in eBay, according to FactSet.
The Belgian operator, which renamed its service Proximus, said it would make Netflix available to its customers before the end of the year. There will be two tiers of service, one for 7.99 Euros for access on a single device and one for 8.99 Euros allowing access to HD content on two different devices.
The company has strung 2,200 miles of fiber across a 2,000 square mile area that includes parts of Far North San Antonio, the Texas Hill Country and the Gonzales, area. More than 40,000 rooftops are connected to GVTC's network, with another 2,600 to be connected soon.
The National Cable & Telecommunications Association’s decision to rebrand The Cable Show as INTX, which stands for the Internet and Television Expo, was good fodder for informal conversations at last week’s SCTE Cable-Tec Expo in Denver. The NCTA announced that it was rebranding the show as INTX a week prior to Expo.
The cable industry’s dismal customer satisfaction ratings have become a stereotype for the industry, but Comcast is vowing, again, to improve customer service with the promotion of Charlie Herrin to senior vice president, customer experience. On Friday Comcast Cable CEO and president Neil Smit took to company’s blog page to tout Herrin’s new role.
The clock is ticking on a new retransmission agreement between Suddenlink Communications and Viacom, with the nation’s seventh-largest cable operator saying it will no longer carry Viacom networks starting Wednesday if a new deal isn’t reached. Suddenlink said that Viacom was demanding a 50 percent increase in payments despite viewership declining by almost 30 percent on some of Viacom’s networks over the past few years.
Should the company that supplies your Internet access be allowed to cut deals with online services such as Netflix, Amazon or YouTube to move their content faster? The FCC is tackling that question this fall after the public submitted a record 3.7 million comments on the subject.
Huawei Technologies plans to invest more than $4 billion in fixed broadband technology R&D in the next three years, citing the areas of photonics and software-defined networking (SDN). Separately, the company earlier this week demonstrated a virtual CCAP at SCTE Cable-Tec Expo.
On the heels of receiving a patent for its technology, aioTV announced Thursday it was engaged in a “strategic partnership” with Midcontinent Communications that will blend QAM-based video services with over-the-top IP content and services. The service will use aioTV’s PassBox user interface, which will connect to Midco’s set-top boxes with an HDMI cable.
In order to better serve the increasing number of personal digital devices used by customers, including PCs, Macs, tablets and iPhones, TDS Telecom is now offering a new personal cloud service. The new service, which is called “younited,” uses F-Secure’s technology to allow TDS customers to back up info, and store photos and videos in the cloud.
BlackBerry posted a loss of $207 million in the second quarter on Friday just days after the embattled company launched a new phone. The Canadian company said it lost two cents per share on an adjusted basis on revenue of $916 million.
AT&T's proposed $48.5 billion acquisition of DirecTV is moving forward as shareholders of the country's largest satellite TV broadcaster approved the deal. But it still needs regulatory approval. Public-interest groups say the deal would lead to less competition, since AT&T and DirecTV provide pay-TV services to about 25 percent of the country.
The increasing demands for modernizing user interfaces, and soaring consumer expectations are putting pressure on service providers to improve their user interfaces, and that means blending consumer behavior data with advancing technologies.
Improving the customer experience by leveraging a network’s infrastructure data can be complicated and costly, but by not effectively accessing and using that data to better a customer’s experience and a network’s integrity could be fatal.